Accessibility

Statement of Commitment to Accessibility

The Town of Bancroft is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain both their dignity and their independance. We believe in integration, and we are committed to meeting the needs of those with disabilities in a timely manner by removing and preventing barriers to accessibility and by meeting our legal obligations under the Accessibiltiy for Ontarians with Disabilities Act. Our goal is to meet the diverse needs of all people and follow the principles of dignity, independence, integration and equal opportunity. We will strive to achieve an inclusive environment for our facilities, goods, services, employment, information and transportation. 

Equal Opportunity 

The Town of Bancroft is an equal opportunity employer committed to inclusive barrier-free recruitment and selection processes.

Feedback 

The Town of Bancroft welcomes your feedback on the Town's facilities and our delivery of goods and services to people with disabilities. The Town of Bancroft is also committed to providing information in a format that meets your needs. To submit your feedback or request information in alternate format, please contact:

Clerk’s Department

Town of Bancroft
8 Hastings Heritage Way
PO Box 790
Bancroft, Ontario, K0L 1C0
613-332-3331 x208
clerk@bancroft.ca

Accessibility Legislation and Compliance

Legislation
There are several pieces of legislature which impact accessibility in Ontario we list the most prominent below, for your reference:

  • The Human Rights Code holds a primary role in accessibility standards, and sets out the legal duty of accommodating people with disabilities.
  • The Ontario Building Code sets minimum accessibility standards for the construction of buildings, some walkways, etc. 
  • The Accessibility for Ontarians with Disabilities Act sets a progressive goal to create a more inclusive Ontario by January 1, 2025 and creates parameters around how people with disabilities should be accommodated, as well as what is fair and required. 

Accessibility for Ontarians with Disabilities Act (AODA)

The Accessibility for Ontarians with Disabilities Act (AODA) is a law in Ontario, Canada, that helps make life easier for people with disabilities. It sets rules for things like customer service, jobs, transportation, information, and buildings. The goal is to make Ontario a place where everyone can fully participate by 2025. The law makes sure that businesses and other organizations remove barriers and make things accessible for everyone, no matter their abilities.

Town of Bancroft's Integrated Accessibility Standards Policy

These reports are mandated to be completed every 2 years (bi-annually), you can find them here.

Town of Bancroft's Annual Status Report

These reports are mandated to be completed every year (annually), you can find them here.

Accessibility Standards Multi-Year Plan

By-Law 74-2024 - Accessible Customer Service Standards Policy & Multi-Year Plan